News & Updates

Did you know that you should “check in” prior to every appointment at Asheville Neurology?

A Pre-Visit email will be sent to you, providing you with a private way to give your doctor all the information he or she needs for your upcoming visit, and saving you time in the waiting room. An email will come from registration@phreesia-mail.com with the subject: “Check-in online for your upcoming appointment.”

What can you expect once I start the Pre-Visit questionnaire?

You will see security questions confirming your date of birth, address and phone number. Once your phone number is confirmed, Phreesia will send you a code via voicemail or text that you must type in before proceeding. You will be asked the types of health-related questions you would normally see on a clipboard in a crowded waiting room.
Consent forms will be provided, which you can sign using your mouse or mobile phone.

If a balance or co-pay is owed for your visit, you will be able to make your payment in the comfort of your own home the day of your visit.

Why does it matter?

Not only does pre-registration save time at check in,  but it also allows our providers to review the clinical information you submit prior to your appointment. The time that would normally be spent taking clinical history is then able to be spent discussing options and making sure that we are meeting your goals for your visit. It also allows us to correct any insurance issues prior to your appointment so that there are no unexpected issues at check in.

Get the most out of your next visit by pre-registering prior to your appointment!